Details of the person in charge
- Identity of the Responsible: Isanatur Spain S.L.
- Trade name: EcoPROLIVE
– NIF/CIF: B26495697
- Address: Polígono Industrial Aloa, Naves 01 y 02, 31100 Puente la Reina, Navarre
- E-mail: isanatur@isanatur.com
In this space, the USER will be able to find all the information relating to the legal terms and conditions that define the relationship between users and us as responsible for this website. As a user, it is important that you are aware of these terms before continuing your browsing.
Isanatur Spain S.L., as the party responsible for this website, assumes the commitment to process the information of our users and customers with full guarantees and to comply with the national and European requirements that regulate the collection and use of personal data.
This website, therefore, strictly complies with the RGPD (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE Law 34/2002, of 11 July, on information society services and electronic commerce.
General terms and conditions of use
These General Terms and Conditions govern the use (including access) of the web pages of the EcoPROLIVE website, including the content and services described therein. Any person accessing the ecoprolive.com website ("User") agrees to be bound by the General Terms and Conditions in force at any given time on the ecoprolive.com portal.
Personal data we collect and how we collect it
Read Privacy Policy
Commitments and obligations of users
The user is informed and accepts that access to this website does not in any way imply the beginning of a business relationship with EcoPROLIVE. In this way, the user undertakes to use the website, its services and content without contravening current legislation, good faith and public order.
It is forbidden to use the website for illicit or harmful purposes, or in any way that may cause damage or impede the normal operation of the website. With regard to the contents of this website, it is prohibited:
- Reproduction, distribution ou modification, en tout ou en partie, sans l'autorisation des propriétaires légitimes.
- Cualquier vulneración de los derechos del prestador o de los legítimos titulares.
- Su utilización para fines comerciales o publicitarios.
When using the ecoprolive.com website, the User undertakes not to engage in any conduct that may damage the image, interests and rights of Isanatur Spain or third parties or that may damage, render useless or overload the ecoprolive.com portal or that may prevent, in any way, the normal use of the website.
Nevertheless, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, Isanatur Spain cannot guarantee the non-existence of elements that may cause alterations in the User's computer systems (software and hardware) or in their electronic documents and files contained therein.
Security measures
The personal data communicated by the user to Isanatur Spain may be stored in automated or non-automated databases, the ownership of which corresponds exclusively to Isanatur Spain, which assumes all the technical, organisational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current legislation on data protection.
Communication between users and Isanatur Spain uses a secure channel, and the data transmitted is encrypted thanks to https protocols, therefore, we guarantee the best security conditions so that user confidentiality is guaranteed.
Complaints
The User may make a complaint by sending an e-mail to isanatur@isanatur.com indicating their name and surname and stating the reasons for their complaint.
The user may notify us of the complaint either by e-mail to: isanatur@isanatur.com or by post addressed to: Isanatur, Polígono Industrial Aloa, Naves 01 and 02, 31100 Puente la Reina, Navarra.
Conflict resolution platform
In case you are interested, you can also use the dispute resolution platform provided by the European Commission to submit your complaints, which is available at the following link: http://ec.europa.eu/consumers/odr/.
Intellectual and industrial property rights
Pursuant to the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorisation of Isanatur Spain, are expressly prohibited without the authorisation of Isanatur Spain. The user undertakes to respect the Intellectual and Industrial Property rights owned by Isanatur Spain.
The user acknowledges and accepts that the entire website, including but not limited to text, software, content (including structure, selection, arrangement and presentation thereof), podcasts, photographs, audiovisual material and graphics, is protected by trademarks, copyright and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain.
In the event that a user or third party considers that there has been a violation of their legitimate intellectual property rights due to the introduction of certain content on the website, they must notify Isanatur Spain of this circumstance by indicating:
- Personal details of the data subject who is the holder of the allegedly infringed rights, or indicate the representation under which he/she is acting in the event that the complaint is submitted by a third party other than the data subject.
- Indicate the contents protected by intellectual property rights and their location on the website, the accreditation of the intellectual property rights indicated and an express declaration in which the interested party accepts responsibility for the veracity of the information provided in the notification.
External links
The pages of the ecoprolive.com website provide links to other websites and content owned by third parties such as:
- Content from other blogs
- Tools
- Resources
The sole purpose of the links is to provide the User with the possibility of accessing these links.
Isanatur Spain accepts no responsibility whatsoever for the results that may be derived by the User from accessing said links.
Information provided on these sponsored sites or affiliate links is subject to the privacy policies used on those sites and will not be subject to this privacy policy, and we encourage Users to review the privacy policies of affiliate links carefully.
Users who intend to establish any technical link from their website to the ecoprolive.com portal must obtain prior written authorisation from Isanatur Spain S.L. The establishment of the link in no case implies the existence of a relationship between Isanatur Spain and the owner of the site where the link is established, nor the acceptance or approval by Isanatur Spain of its contents or services.
Comment Policy
On our website you are allowed to make comments to enrich the contents and make queries.
Comments that are not related to the subject matter of this website, that include defamation, insults, insults, personal attacks or disrespect in general towards the author or other members will not be accepted.
Comments that contain information that is obviously misleading or false, as well as comments that contain personal information, such as private addresses or telephone numbers, that violate our data protection policy will also be deleted.
Comments created solely for the promotional purposes of a website, person or group and anything that could be considered spam in general will also be disregarded.
Anonymous comments are not allowed, nor are comments made by the same person under different nicknames. Comments that attempt to force a debate or a position to be taken by another user will not be considered.
Exclusion of warranties and liabilities
The Provider does not give any warranty and shall not be liable, in any case, for damages of any nature that may be caused by:
- The lack of availability, maintenance and effective functioning of the website, or of its services and contents.
- The existence of viruses, malicious or harmful programmes in the contents.
- Unlawful, negligent, fraudulent use or use contrary to this Legal Notice
- The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
The provider accepts no liability whatsoever for any damage resulting from illegal or improper use of this website.
Droit applicable et juridiction
In general, relations between Isanatur Spain and the Users of its telematic services on this website are subject to Spanish legislation and jurisdiction.
Contact
Should any User have any questions about these Terms and Conditions or any comments about the ecoprolive.com portal, please contact isanatur@isanatur.com
On behalf of the Isanatur Spain team, we thank you for taking the time to read this Legal Notice.
Date of revision of the texts, updated to 2 January 2024.